Even though Sparkle-N-Dazzle hot-glue backed beaded designs are washable, there are times when, through continual wear and/or repeated washings, beads that were not attached securely in the beginning may come off your design.
In such a case it would be a shame to have to wear that article with a bead or two missing. If you purchased the design from us, we will make available to you a small number of replacement beads at NO CHARGE. You will be billed only for the cost of shipping these beads to you. If you purchased your design from another source, we can furnish replacements for a minimal charge plus mailing costs. Just contact us by email or phone for assistance.
If you have any other concerns regarding our products such as Customer Service or Technical Support related issues, please contact us.